Training
Income support & income-based jobseeker’s allowance
Online booking is available here
Who this course is for -
Workers who advise or support people claiming income support and/or income-based jobseeker's allowance.
If you work primarily with either 16/17 years olds or people over 60, we recommend that you attend our Benefits and Young People course or our Pension credit and other benefits for older people course in addition to this course.
What this course is about -
Are you confused about why different people are paid different amounts of benefit? Are you unsure about when people can claim income support and when they need to claim income-based jobseeker's allowance? And while we're talking about JSA, what are those labour market conditions all about? What about child tax credit – when and how does that fit in?
On this course you will learn who is eligible, and how to make a claim. We'll make sense of applicable amounts and equip you with the necessary framework to calculate entitlement and identify when people are being underpaid. You will also learn about the labour market conditions and what steps claimants need to take to avoid being sanctioned and losing money.
By the end of the course you will feel confident when advising clients on whether they are entitled to income support/incomebased jobseeker's allowance, how they can claim and how much they should receive.
Level: Introductory
