Training
Welfare benefits overview
Online booking is available here
Who this course is for -
Anyone whose work requires them to have an understanding of how the benefit system works and/or practical skills for dealing with the DWP or local authority benefit offices. No prior knowledge of the benefit system is needed.
What this course is about -
Attending this course will increase your ability to maximise your client's income by spotting entitlement to benefits and by demystifying the working of the benefits system.
We know that the benefits system is confusing – for advisers and clients. This essential one day course will enable you to know the basic conditions for benefits and which benefits can be paid together (and help to maximise your client's income); how to check the relevant handbooks to find out more information and understand how benefits are administered. The aim is to increase your awareness of opportunities to maximise your client’s income and demystify the workings of the benefit system.
Level: Introductory