Rightsjobs
Welfare Rights Adviser - Income Maximisation Team
Organisation: Camden Council
35 hours per week. £27,945 - £31,935
Location: London - Camden
Deadline: 13/06/2010
Duration: Fixed Term 12 months (Maternity Cover from August 2010)
Location: Bidborough House, London WC1H 9DB
This role will be based in the Income Maximisation Team (part of the Promoting Independence Group in Adult Social Care). You will provide a customer focused casework service to people who need help with claiming benefits.
Whilst working with other teams, you will also assists people with banking and other financial services in order to improve financial capability for people aged 50+ and their carers.
This exciting opportunity requires someone who is sensitive and practical and who has the ability to find tailored solutions to money management issues.
Key Requirements -
- knowledge of welfare rights, in particular the benefits available to people over 50
- dealing with challenging clients in a proactive manner when providing tailored solutions
- sensitive and patient when supporting vulnerable people
- building relations and working together with colleagues and external partners
- ability to use Microsoft excel to record and input data
- experience of providing complex benefits advice to vulnerable people within their homes and in an office setting
- experience of financial capability issues e.g. access to bank accounts or money management problems
This role will require an enhanced CRB check.
Additional Information -
To help us deliver excellence and tackle inequality:
- we focus on our customers
- we take personal responsibility
- we work together
- we find better and cheaper ways Camden Council values the diversity of its community and aims to have a workforce that reflects this.
We therefore encourage applications from all sections of the community.
Camden is committed to the protection and safety of children and vulnerable adults and expects all staff to share this commitment.
Please quote job ref: LBC0995.
Closing Date: Sunday 13th June 2010, 11:59pm
Interviews to be held: w/c 21st June 2010
How to apply -
To apply for this job, please click here
As part of the application form you will be asked to explain how you meet the key requirements for this role listed above in this advert.
When explaining how you meet the key requirements for this role please give examples that clearly demonstrate the skills, knowledge and experience in the key requirements section. When writing your examples give a brief description of the situation or task but focus on the actions you took and the result of your actions.
